![]() They did not provide a timeline on resolution,” Wells said. “A MARTA representative advised us that they have recently completed a data collection effort regarding the bus issue and will be providing the information to their IT department so they can investigate and hopefully find a solution to this issue. “Once notified of an issue such as this by Campus Services, MARTA will reset the Breeze card balance to eliminate the negative amount and the card will resume working properly.”Ĭurrently, MARTA is working to alleviate this issue for students, but there is no set timeline on when this will be resolved. When this happens, it interrupts the normal use of the Breeze card and the bus fare gate will no longer admit the rider,” he said. “For whatever reason, when some riders tap their card on the bus fare gate, it causes the card to show a negative balance in the MARTA system. Wells also provided an explanation as to why this may be happening and said that campus services are working to limit the impact this has on students. “MARTA is having some issues with some student Breeze cards who ride on the buses,” he said. This malfunction not only prevented boarding, but also charged extraneous fees to the cards, leaving students with a bill that far exceeded the original cost of riding the buses.ĭirector of Administrative and Customer Services Phil Wells said they’re aware of the problems with the cards. The Signal received a tip from several students that the Georgia State-issued Breeze Card often malfunctions when students attempt to ride MARTA buses. For some students, riding MARTA isn’t much of a breeze as originally thought.
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